What does Certified Pre-Owned (CPO) Mean?
Oct 31st, 2013
Did you know in Canada last year, 63% of all vehicles sold were used? That is a huge number, but an eye-opening statistic we recently learned is the fact that 25% of vehicle shoppers polled through Google didn’t know the answer to the question, “What is Certified Pre-Owned?” or in dealer language, “What is CPO?”
As the New and Pre-Owned Manager here at Davis GMC Buick, I was shocked to hear this number. With so many people buying used vehicles in Canada and at Davis GMC Buick in Medicine Hat, many didn’t know the benefits of buying a Certified vehicle. What’s more is that number is even higher in western Canada with the number being as high as 80% in Alberta. While there are many Certified Pre-Owned or CPO programs in Canada, I firmly believe that General Motors Certified Pre-Owned Program is the best for a number of reason.
Peace of Mind: You know when we think of a used car salesman, we automatically jump to stereotypes, the likes of Eugene Levy in Vacation. When you buy a GM CPO vehicle, you receive a 150 point inspection covering everything from drivetrain to cosmetic conditioning of the vehicle. You know the mechanical fitness of the vehicle as it has been inspected by a factory trained technician.
Manufacturers Warranty: There are so many warranty companies and accompanying scams out there. I was even offered warranty on my 1976 GMC Sierra last year (who would warranty that?). GM’s CPO program provides you with a warranty that it backed by General Motors. No other warranty is as comprehensive and user-friendly across Canada and the USA as the General Motor’s Protection Plan. When you buy a CPO vehicle from Davis GMC Medicine Hat you receive three months or 5,000 km of warranty included. This is of course fully upgradable; a majority of our customers opt to extend this base coverage.
Roadside assistance: When you buy a Certified Pre-Owned vehicle you receive roadside assistance for three months or 5,000 km, whichever comes first. So if you have a flat, need a boost or need to get a pulled out of a sticky situation, you’re covered. What’s more, when you upgrade to an extended service contract, you also extend the roadside assistance.
30-Day Exchange Privilege: We’ve all heard the horror stories of friends or family buying a used vehicle and immediately having problems with little to no help from their dealer. When you purchase a General Motors Certified Pre-Owned vehicle from Davis GMC Buick you have the benefit of knowing that you can exchange it within 30 days or 2,500 kilometers. In the past six months, we have had two customers request this option; one because the car wasn’t the right fit and the second due to an fuel delivery issue. In both situations we immediately honoured the request and sought out a replacement vehicle for them.
For more information on General Motors CPO program click here:
These benefits are all amazing, but at Davis GMC Buick Medicine Hat we take it to another level of transparency. We provide CarProof vehicle history reports for all our Pre-Owned Vehicles, certified or not. Some dealers will make a deal contingent on a vehicle history report, but we provide the reports free of charge and even allow you to view them on our website. Our Sale Consultants are all fully trained on CarProof reports and can easily walk you through a report and explain what to look for – registrations, insurance claims, estimates and more.
Lastly, we provide a complimentary no-charge maintenance package on all our Pre-Owned vehicles that covers your first 4 oil changes, your first 4 tire rotations, 2 air filters and a complimentary car wash with each service, plus an additional two car washes. This package is only available at Davis GMC Buick in Medicine Hat.
So come and shop confidently for your next pre-owned vehicle at Davis.